Important information regarding your stay
PLEASE NOTE: Both the entire Lakeview Hotel & Conference Center and The Lodge at Cedar River, along with, many managed condos and homes are smoke-free facilities. If smoking accommodations are desired please make a special request with the reservations department. Limited smoking accommodations are available in other facilities managed by the resort. Due to the high cost of maintaining a smoke-free environment within a guestroom a cleaning fee of $200 will be added to your account should it be found an individual or individuals have smoked in a non-smoking room associated with this confirmation.
Guaranteeing Your Reservation
We do require a credit card deposit equal to first night.s lodging to guarantee your reservation with us. This deposit will be charged to your credit or debit card upon completion of your booking.
Shanty Creek Resorts. Debit card Advisory
We will gladly accept your debit card for transactions at our resort. When your debit card is utilized for this reservation your account will be debited for the deposit equal to the total of your first nights lodging.
Your deposit will be applied to the last night of your stay.
Cancellations, changes, and/or early departures
Reservations with the rate of WEBRATE are NON REFUNDABLE otherwise if you need to cancel or change the dates of your reservation please notify Shanty Creek Resorts Reservation Office no less than 5 days prior to the confirmed arrival date as shown above to avoid any penalties. Penalty charges equal one night's room rate, for room only reservations, and if on a package the entire package total. A $10.00 handling fee applies for all cancellations occurring more than 5 days before the above confirmed arrival date.
Specific lodging requests
Shanty Creek Resorts gladly accepts requests for specific room locations, bedding types, and smoking/non-smoking preferences. Every effort to provide the requests will be made by the staff, however, requests are not guaranteed and are subject to availability. Requests can only be confirmed at the time of arrival.
Resort fees and taxes (added to the above anticipated charges shown above)
In response to our guest requests to simplify billing and offer exciting services for all registered guests to enjoy while visiting an 9% daily resort fee is charges. This fee provides services and entrances to the Fitness Center, pools, village shuttle service, daily (M-F) paper, concierge services, wireless Internet access, limited activity department programs and many other services. State tax is currently 6% and our Tourism Assessment is 2% and may change without notice. Individuals requesting tax exempt status must provide a copy of a valid exempt form along with payment using the tax exempt organization's credit card.
Check-in and Check-out times
Check in time begins at 6:00 PM or as rooms become available thereafter. Individuals arriving early may be accommodated for an early check-in providing the confirmed room type is both clean and vacant at the time of arrival. If arriving early and your confirmed room is not available the resort's Bell Service will happily secure your luggage.
Check out time is prior to 12:00 PM. If a meeting, event or leisure activity will postpone departure past checkout time, the resort.s Bell Service can secure your luggage. Late departure arrangements may be possible. Please call the Front Desk on the day of check out for rates and availability. Guests may use the Fitness Center locker room to change clothes or freshen up.
Please visit www.shantycreek.com to learn more about enhancing your stay by adding Golf, Snowsports, Spa, Activities or dining at one of the many Restaurants. Reservations are required on many activities, so please call today to have a reservation professional help enhance your visit.
We look forward to your visit!
Shanty Creek Resorts Staff